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On-Line Bill Payments

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To pay bills online, you must hold a checking or savings accounts at Banco General and be enrolled in On-Line Banking (Banca en Línea).

How do I pay bills online?

Program payments:

1. Select from the menu options: My Payments – How to make payments?.

2. The “How to make payments page will appear.

3. Select the payee and the type of payment.

4. An account programming page will appear where you must enter the information requested.

5. Review the data entered and press ACCEPT.

6. Your payment is now programmed in On-Line Banking (Banca en Línea).

How do I make a payment?

1. Select the menu option My Payments - Make a payment. Choose a payee.

2. Select the account to debit, contract number, enter the amount you wish to pay, and press ACCEPT.

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3. Once you have pressed ACCEPT, a confirmation page will appear. If the information is correct, click CONFIRM.

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4. A page will appear indicating that the Bank has received your payment instructions and a confirmation number that you can print.

How do I set up recurring payments?

If you wish to set up recurring payments, follow these steps:

1. Select the menu option: My Payments – How to set up recurring payments?

2. Select the payee to receive recurring payments.

3. Complete the information in the boxes shown.

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The frequency and number of payments is very important. This information instructs the Bank to carry out payments. For example, if you select Recurring Payments: MONTHLY and Payments: 12, the Bank will automatically pay 12 recurring payments each month.

For more information on how to make and set up payments through On-Line Banking (Banca en Línea), call 800-5000 or 300-5000.