Senior Management

Francisco Ernesto Sierra Fábrega
Executive Vice President and General Manager

Nationality: Panamanian
Date of birth: September 10, 1964
Commercial Address: Torre Banco General – Piso E2
P.O. Box 0816-00843, Panamá, República de Panamá

Graduated with a Business Administration Degree from Georgetown University, Washington, D.C., United States, and received a Master’s Degree in Business Administration from University of Texas, Austin, Texas, United States. He is currently Executive Vice President and General Manager, Chairman of the Board of Directors of BG Valores, S.A. and ProFuturo – Administradora de Fondos de Pensiones y Cesantías, S.A. and Director of Banco General, S.A., Fondo General de Inversiones, Vale General, S.A., BG Investment Co., Inc., Banco General Costa Rica, S.A., Promarina, S.A., General de Seguros, S.A. and of the Panama Canal Authority. He was advisor to the Investment Grade Commission of the Republic of Panama (July 2009- August 2011) and the Advisory Commission of the Sovereign Fund of the Republic of Panama (2012). He was Minister Counselor of the President of the Republic of Panama (Ad honorem) and Member of the Council of Foreign Relations, with a hierarchy of Ambassador Extraordinary and Plenipotentiary (Ad honorem) (2015-2019).

Executive Vice-Presidents

Federico Albert Garaizabal
Executive Vice President of International Banking

Nationality: Spanish
Date of birth: November 19, 1966
Commercial address: Torre Banco General, piso 18 P.O. Box 0816-00843, Panamá, República de Panamá

Graduated in Business Studies from the University College of Financial Studies (CUNEF), in Madrid, Spain. Former Executive Vice President and General Manager of Corporación Banex in Costa Rica, Former Vice President of Finance of Pribanco (Primer Banco de Ahorros), Former Vice President of Banking for Investment in Banistmo, Former Treasurer of the Banking Association of Costa Rica (2002-2005), Former Director of the Stock Exchange of Panama (2001-2004 and 2008-2017), Former Director of Northeast Electric Distribution Company and Former Director of Latinex Holdings, Inc.

Makelín Arias Boyd
Executive Vice President of Human Capital and Corporate Services

Nationality: Panamanian
Date of birth: March 29, 1965
Commercial address: Centro Operativo Banco General, Urbanización Metro Park, Ciudad Radial. P.O. Box 0816-00843, Panamá, República de Panamá

Graduated with an Economics and Finance Degree from Boston College, Massachusetts, United States. Former Manager of Copa Courier, former Purchasing Manager and former Human Resources Director of Copa Airlines. Former Vice President of Projects and Processes and Former Vice President of Human Resources and Administration of Banco Continental de Panamá, S. A.

Felipe Edgardo Motta Vallarino
Executive Vice President of Consumer Banking

Nationality: Panamanian
Date of birth: September 28, 1963
Commercial address: Centro Operativo Banco General, Urbanización Metro Park , Ciudad Radial P.O. Box 0816-00843, Panamá, República de Panamá

Graduated with a Business Administration Degree from Drake University, Iowa, United States, and Senior Management Program at INCAE, Costa Rica. Currently he is Director of General de Seguros, Vale General, Financial Warehousing of Latin America (FWLA), First Data Central America & Caribbean, Member of the Latin America and Caribbean Senior Client Council of Visa International. Former Director of the Institute of Scientific Research and High Technology Services – INDICASAT, Former Director of the Chamber of Commerce of Panama, Former Chairman of the Board of Directors of Telered, Former Member of the Active Club 20-30 of Panama, Former President of the Telethon 20-30 (1998).

Enrique Julio Sosa Fernández
Executive Vice President of Corporate Banking

Nationality Panamanian
Date of birth: February 15, 1968
Commercial address: Torre Banco General – Piso E2 P.O. Box 0816-00843, Panamá, República de Panamá

Graduated in Business Administration from American University, Washington D. C., United States, and Master’s Degree in Financial Administration from Catholic University of America Washington D. C., United States. Former Vice President of Commercial Credit and Former Vice President of Corporate Banking of Banco General, S.A., Former Deputy Manager of Branch Office and Former Credit Officer of Banco Comercial de Panamá.

Eduardo Antonio Dominguez Osorio
Excutive Vicepresident of Finance and Operations

Nationality: Panamanian
Date of birth: June 10, 1973
Commercial Address: Torre Banco General, E2 floor
P.O. Box 0816-00843, Panamá, República de Panamá

Graduated in Industrial and Administrative Engineering from Universidad Santa María la Antigua, in Panama, Republic of Panama, and received a Master´s Degree in of Business Administration (MBA) from the University of Notre Dame, South Bend, Indiana, USA. He was Vice President of Financial Operations, Planning and Finance at Banco General; He was Director and President of the Latin American Securities Central (LATINCLEAR) and Director of Latinex Holdings; and was President of the Swift Users Commission of Panama.

Michelle Nuñez Olivares
Executive Vice President of Treasury, Wealth Management and Investment Banking

Nationality: Panamanian
Date of Birth: October 14, 1973
Commercial Address: Plaza Banco General, Mezzanine floor
P.O. Box 0816-00843, Panamá, República de Panamá

Graduated in Industrial Engineering from Purdue University, West Lafayette Indiana, United States, and a Master’s Degree in Business Administration from the University of Louisville, Kentucky, United States. She is currently the General Manager of BG Valores, President of the Board of Directors of Fondo General de Inversiones, Fondo General de Retorno Total and Director of Yappy, S.A., and Petróleos Delta, S.A. Former director of BG Valores, S.A., Central Latinoamericana de Valores (LATINCLEAR), Latinex Holding, S.A. and Empresa de Transmisión Eléctrica, S.A. (ETESA).

Vice-Presidents

Dayra de Saval Operations
Delly de Yinh Product Development
Eduardo de Oliveira Risk Management
Eliseo Sánchez-Lucca International Banking
Gary Chong Hon Investment Banking and Trusts
Ginny de Hoyos Marketing and Corporate Image
Giselle de Brostella Consumer Banking
Graciela de Chen Finance Support
Jean Paul Clement Treasury and Investments
José Alberto Humbert Business Segments
Leonidas Anzola Technology
María Isabel Poveda Corporate Audit
Nicolle Richa Corporate Banking and Interim
Raúl Guizado Security and Compliance
Ricardo Moreno Consumer Banking – Alternate channels
Roberto Ureña Commercial Banking
Rosa María de Cassino Administration

Assistant Vice-Presidents

Abdiel Salas Consumer Banking – Portfolio Recovery
Aixa Medina Human Capital – Consultancy and Internal Relations
Alberto Méndez Corporate Banking – Corporate Accounts
Alejandro Ortega Investment Banking – Business
Alma Pinilla Treasury and Investments – Administration, Risk and Treasury Control
Aminta Saldaña Fundación Sus Buenos Vecinos
Ana Cristina Rubinoff Compliance – Normative and Analytical
Ana María Bonilla Legal Counsel
Ana Melissa Azcárraga Corporate Banking – Corporate Accounts
Anabel Lay Corporate Audit
Analisa Alfaro de Castro Corporate Banking – Interim Financing
Angel Hoo Corporate Accounting
Arianna Calvo Digital Transformation – Digital Channels
Bettina De Castro Administration
Carmen Arosemena Product Development – Loans
Claudia Escobar de Porcell Business Segments
Claudia Martínez Digital Transformation – Digital Products
David Roquebert Marketing – Digital Operations and Corporate Events
Desmond Alvarado Treasury and Investments – Credit and Liquidity
Eddy Fortoul Cybersecurity and Fraud Prevention
Edita Pérez Broce Compliance – Monitoring
Eduardo Terán Analytics Center
Eneida Rampola Human Capital – Compensation and Support
Federico Antonio Humbert R. Product Development – ​​Credit Cards
Florentino Wong Chial Risk/Retail Banking
Francisco Martin Information Technology – Architecture and Technological Consulting
Greta Arjona Corporate Banking – Business Banking
Guillermo Inchausti Information Technology – Technological Infrastructure
Hugo Villalobos Compliance – Regulatory and Subsidiaries
Jacqueline De Roux Corporate Banking – Interim Financing
Jacqueline Souter Marketing – Corporate Communications and Social Development
Janina Chen Finance Support
Jorge Sandoval Security
José C. Victoria Planning
José Luis Carrillo Comprehensive Risk Management
José Manuel Grimaldo Commercial Banking
Juan José Lam Technology
Karim Young Corporate Banking – Corporate Accounts and Free Zone
Karin Stahl Consumer Banking – Sales and Telemarketing
Laura Rodríguez Operations – Document Management and Services
Leonardo Varela Information Technology – Digital Transformation
Lourdes Henríquez Consumer Banking – Consumer Credit and Processing
Lourdes Valdivieso Operations – Business and Consumer Credit
Malena Sánchez Galán Operations – Cash Management
María Antonietta Cassino Human Capital – Training
María Fernanda Langman Treasury and Investments – Financial Institutions and ALCO
María Gabriela Sierra Operations – International Operations and Relationship Banking
María Nela Casado Consumer Banking – Customer Service
Maritza Vallarino International Banking
Marta Olivo Operations – Portfolio Management
Mary Julia Rodríguez Operational Risk
Maureen Richa General Management
Melissa de García de Paredes Marketing
Mercedes Boyd Operations – Credit Cards, Checks and ACH
Michelle Pich Preferential Banking
Michelle Ramsauer Architecture and Engineering
Miguel Ángel Silva Information Technology – Management and Control
Nora Malca Technology
Ramón Suazo Information Technology – Digital Transformation
Raúl Orillac Finance
Raúl Preciado International, Environmental, Social and Reputation Risk.
Ricardo De La Espriella Local Corporate Risk Analyst
Ricardo Porcell Commercial Banking
Roger Córdoba Digital Transformation – Costa Rica and Interfaces
Rosa de Quijada Planning – Information Management
Rosa Rodríguez Planning – Transformation and Robotics
Stavros Costarangos Business PST
Sue Lin Mann Digital Transformation – Subsidiaries
Valerie Voloj Investment Banking and Trusts – Administration
Yairy Chan Corporate Credit Analyst
Yessamine Afre Digital Sales
Yoel Chávez Commercial Banking
Yohara Salinas Information Technology – Digital Transformation

Directory / BG Valores

Executive Vice President and General Manager
Michelle Nuñez
Vicepresidents
Carlos Samaniego Business
Camilo Soto Business – International
María de los Ángeles de De Obaldía Business – International
Assistant Vicepresidents
Anabella de Lince Asset Management
Carlos Henríquez Asset Management
Gina de Bruno Asset Management
Manuel Alemán Asset Management
Gabriel Fernández Asset Management
Roberto Eduardo Arango Asset Management
Armando Palacios Transformation and Data
Rocío Narbona Business Management and Support

Directory / General de Seguros

Vice-President and General Manager
Roberto Alfaro

Directory / ProFuturo

Vicepresident and General Manager
Raúl García de Paredes
Vicepresidents
Jorge Mesa Business

Directory / Vale General

Comercial Manager
Janette Heras

Directory / Yappy, S.A.

Commercial Director
Yolianna Alfaro
Directory / Banco General

Francisco Ernesto Sierra Fábrega
Executive Vice President and General Manager

Nationality: Panamanian
Date of birth: September 10, 1964
Commercial Address: Torre Banco General – Piso E2
P.O. Box 0816-00843, Panamá, República de Panamá

Graduated with a Business Administration Degree from Georgetown University, Washington, D.C., United States, and received a Master’s Degree in Business Administration from University of Texas, Austin, Texas, United States. He is currently Executive Vice President and General Manager, Chairman of the Board of Directors of BG Valores, S.A. and ProFuturo – Administradora de Fondos de Pensiones y Cesantías, S.A. and Director of Banco General, S.A., Fondo General de Inversiones, Vale General, S.A., BG Investment Co., Inc., Banco General Costa Rica, S.A., Promarina, S.A., General de Seguros, S.A. and of the Panama Canal Authority. He was advisor to the Investment Grade Commission of the Republic of Panama (July 2009- August 2011) and the Advisory Commission of the Sovereign Fund of the Republic of Panama (2012). He was Minister Counselor of the President of the Republic of Panama (Ad honorem) and Member of the Council of Foreign Relations, with a hierarchy of Ambassador Extraordinary and Plenipotentiary (Ad honorem) (2015-2019).

Executive Vice-Presidents

Federico Albert Garaizabal
Executive Vice President of International Banking

Nationality: Spanish
Date of birth: November 19, 1966
Commercial address: Torre Banco General, piso 18 P.O. Box 0816-00843, Panamá, República de Panamá
E-mail: juntadirectiva@bgeneral.com

Graduated in Business Studies from the University College of Financial Studies (CUNEF), in Madrid, Spain. Former Executive Vice President and General Manager of Corporación Banex in Costa Rica, Former Vice President of Finance of Pribanco (Primer Banco de Ahorros), Former Vice President of Banking for Investment in Banistmo, Former Treasurer of the Banking Association of Costa Rica (2002-2005), Former Director of the Stock Exchange of Panama (2001-2004 and 2008-2017), Former Director of Northeast Electric Distribution Company and Former Director of Latinex Holdings, Inc.

Makelín Arias Boyd
Executive Vice President of Human Capital and Corporate Services

Nationality: Panamanian
Date of birth: March 29, 1965
Commercial address: Centro Operativo Banco General, Urbanización Metro Park, Ciudad Radial. P.O. Box 0816-00843, Panamá, República de Panamá
E-mail: juntadirectiva@bgeneral.com

Graduated with an Economics and Finance Degree from Boston College, Massachusetts, United States. Former Manager of Copa Courier, former Purchasing Manager and former Human Resources Director of Copa Airlines. Former Vice President of Projects and Processes and Former Vice President of Human Resources and Administration of Banco Continental de Panamá, S. A.

Felipe Edgardo Motta Vallarino
Executive Vice President of Consumer Banking

Nationality: Panamanian
Date of birth: September 28, 1963
Commercial address: Centro Operativo Banco General, Urbanización Metro Park , Ciudad Radial P.O. Box 0816-00843, Panamá, República de Panamá

Graduated with a Business Administration Degree from Drake University, Iowa, United States, and Senior Management Program at INCAE, Costa Rica. Currently he is Director of General de Seguros, Vale General, Financial Warehousing of Latin America (FWLA), First Data Central America & Caribbean, Member of the Latin America and Caribbean Senior Client Council of Visa International. Former Director of the Institute of Scientific Research and High Technology Services – INDICASAT, Former Director of the Chamber of Commerce of Panama, Former Chairman of the Board of Directors of Telered, Former Member of the Active Club 20-30 of Panama, Former President of the Telethon 20-30 (1998).

Enrique Julio Sosa Fernández
Executive Vice President of Corporate Banking

Nationality Panamanian
Date of birth: February 15, 1968
Commercial address: Torre Banco General – Piso E2 P.O. Box 0816-00843, Panamá, República de Panamá
E-mail: juntadirectiva@bgeneral.com

Graduated in Business Administration from American University, Washington D. C., United States, and Master’s Degree in Financial Administration from Catholic University of America Washington D. C., United States. Former Vice President of Commercial Credit and Former Vice President of Corporate Banking of Banco General, S.A., Former Deputy Manager of Branch Office and Former Credit Officer of Banco Comercial de Panamá.

Eduardo Antonio Dominguez Osorio
Excutive Vicepresident of Finance and Operations

Nationality: Panamanian
Date of birth: June 10, 1973
Commercial Address: Torre Banco General, E2 floor
P.O. Box 0816-00843, Panamá, República de Panamá

Graduated in Industrial and Administrative Engineering from Universidad Santa María la Antigua, in Panama, Republic of Panama, and received a Master´s Degree in of Business Administration (MBA) from the University of Notre Dame, South Bend, Indiana, USA. He was Vice President of Financial Operations, Planning and Finance at Banco General; He was Director and President of the Latin American Securities Central (LATINCLEAR) and Director of Latinex Holdings; and was President of the Swift Users Commission of Panama.

Michelle Nuñez Olivares
Executive Vice President and General Manager of BG Valores

Nationality: Panamanian
Date of Birth: October 14, 1973
Commercial Address: Plaza Banco General, Mezzanine floor
P.O. Box 0816-00843, Panamá, República de Panamá

Graduated in Industrial Engineering from Purdue University, West Lafayette Indiana, United States, and a Master’s Degree in Business Administration from the University of Louisville, Kentucky, United States. She is currently the General Manager of BG Valores, President of the Board of Directors of Fondo General de Inversiones, Fondo General de Retorno Total and Director of Yappy, S.A., and Petróleos Delta, S.A. Former director of BG Valores, S.A., Central Latinoamericana de Valores (LATINCLEAR), Latinex Holding, S.A. and Empresa de Transmisión Eléctrica, S.A. (ETESA).

Vice-Presidents

Dayra de Saval
Operations

Delly de Yinh
Product Development

Eduardo de Oliveira
Risk Management

Eliseo Sánchez-Lucca
International Banking

Gary Chong Hon
Investment Banking and Trusts

Ginny de Hoyos
Marketing and Corporate Image

Giselle de Brostella
Consumer Banking

Graciela de Chen
Finance Support

Jean Paul Clement
Treasury and Investments

José Alberto Humbert
Business Segments

Leonidas Anzola
Technology

María Isabel Poveda
Corporate Audit

Nicolle Richa
Corporate Banking and Interim

Raúl Guizado
Security and Compliance

Ricardo Moreno
Consumer Banking – Alternate channels

Roberto Ureña
Commercial Banking

Rosa María de Cassino
Administration

Assistant Vice-Presidents

Abdiel Salas
Consumer Banking – Portfolio Recovery

Aixa Medina
Human Capital – Consultancy and Internal Relations

Alberto Méndez
Corporate Banking – Corporate Accounts

Alejandro Ortega
Investment Banking – Business

Alma Pinilla
Treasury and Investments – Administration, Risk and Treasury Control

Aminta Saldaña
Fundación Sus Buenos Vecinos

Ana Cristina Rubinoff
Compliance – Normative and Analytical

Ana María Bonilla
Legal Counsel

Ana Melissa Azcárraga
Corporate Banking – Corporate Accounts

Anabel Lay
Corporate Audit

Analisa Alfaro de Castro
Corporate Banking – Interim Financing

Angel Hoo
Corporate Accounting

Arianna Calvo
Digital Transformation – Digital Channels

Bettina De Castro
Administration

Carmen Arosemena
Product Development – Loans

Claudia Escobar de Porcell
Business Segments

Claudia Martínez
Digital Transformation – Digital Products

David Roquebert
Marketing – Digital Operations and Corporate Events

Desmond Alvarado
Treasury and Investments – Credit and Liquidity

Eddy Fortoul
Cybersecurity and Fraud Prevention

Edita Pérez Broce
Compliance – Monitoring

Eduardo Terán
Analytics Center

Eneida Rampola
Human Capital – Compensation and Support

Federico Antonio Humbert R.
Product Development – ​​Credit Cards

Florentino Wong Chial
Risk/Retail Banking

Francisco Martin
Information Technology – Architecture and Technological Consulting

Greta Arjona
Corporate Banking – Business Banking

Guillermo Inchausti
Information Technology – Technological Infrastructure

Hugo Villalobos
Compliance – Regulatory and Subsidiaries

Jacqueline De Roux
Corporate Banking – Interim Financing

Jacqueline Souter
Marketing – Corporate Communications and Social Development

Janina Chen
Finance Support

Jorge Sandoval
Security

José C. Victoria
Planning

José Luis Carrillo
Comprehensive Risk Management

José Manuel Grimaldo
Commercial Banking

Juan José Lam
Technology

Karim Young
Corporate Banking – Corporate Accounts and Free Zone

Karin Stahl
Consumer Banking – Sales and Telemarketing

Laura Rodríguez
Operations – Document Management and Services

Leonardo Varela
Information Technology – Digital Transformation

Lourdes Henríquez
Consumer Banking – Consumer Credit and Processing

Lourdes Valdivieso
Operations – Business and Consumer Credit

Malena Sánchez Galán
Operations – Cash Management

María Antonietta Cassino
Human Capital – Training

María Fernanda Langman
Treasury and Investments – Financial Institutions and ALCO

María Gabriela Sierra
Operations – International Operations and Relationship Banking

María Nela Casado
Consumer Banking – Customer Service

Maritza Vallarino
International Banking

Marta Olivo
Operations – Portfolio Management

Mary Julia Rodríguez
Operational Risk

Maureen Richa
General Management

Melissa de García de Paredes
Marketing

Mercedes Boyd
Operations – Credit Cards, Checks and ACH

Michelle Pich
Preferential Banking

Michelle Ramsauer
Architecture and Engineering

Miguel Ángel Silva
Information Technology – Management and Control

Nora Malca
Technology

Ramón Suazo
Information Technology – Digital Transformation

Raúl Orillac
Finance

Raúl Preciado
International, Environmental, Social and Reputation Risk.

Ricardo De La Espriella
Local Corporate Risk Analyst

Ricardo Porcell
Commercial Banking

Roger Córdoba
Digital Transformation – Costa Rica and Interfaces

Rosa de Quijada
Planning – Information Management

Rosa Rodríguez
Planning – Transformation and Robotics

Stavros Costarangos
Business PST

Sue Lin Mann
Digital Transformation – Subsidiaries

Valerie Voloj
Investment Banking and Trusts – Administration

Yairy Chan
Corporate Credit Analyst

Yessamine Afre
Digital Sales

Yoel Chávez
Commercial Banking

Yohara Salinas
Information Technology – Digital Transformation

Directory / BG Valores

Michelle Nuñez
Executive Vice President 

Vicepresidents

Carlos Samaniego
Business

Camilo Soto
Business – International

María de los Ángeles de De Obaldía
Business – International

Assistant Vicepresidents

Anabella de Lince
Asset Banking

Carlos Henríquez
Asset Banking

Gina de Bruno
Asset Banking

Manuel Alemán
Asset Banking

Gabriel Fernández
Asset Management

Gabriel Fernández
Asset Banking

Roberto Eduardo Arango
Transformation and Data

Rocío Narbona
Business Management and Support

Directory / General de Seguros

Vice-President and General Manager
Roberto Alfaro

Directory / ProFuturo

Raúl García de Paredes
Vicepresident and General Manager

Vicepresidents
Jorge Mesa
Business

Directory / Vale General

Comercial Manager
Janette Heras

Directory / Yappy, S.A.

Commercial Director
Yolianna Alfaro