FAQs

Fiscal Transparency Policies

2026-02-05T16:04:25-05:00

As indicated by banking regulations and our Code of Ethics and Conduct, Banco General and its subsidiaries must act in accordance with national and international regulations and laws established in matters of fiscal transparency. Therefore, we have implemented the appropriate procedures to comply with these national and international guidelines, always providing the best service to our

Fiscal Transparency Policies2026-02-05T16:04:25-05:00

Compliance Questionnaires and Sanctions Policy

2026-02-05T16:04:57-05:00

In Banco General, S.A. and Subsidiaries, we comply with, and act pursuant to the national and international laws and regulations established to prevent money laundering and financing of terrorism. Consequently, we have implemented programs to protect our clients and products and to prevent their being used to facilitate criminal activities. Compliance with the Code of Ethics

Compliance Questionnaires and Sanctions Policy2026-02-05T16:04:57-05:00

Correspondent Banks

2019-08-08T14:18:45-05:00

Correspondent Banks

Correspondent Banks2019-08-08T14:18:45-05:00

Banking License

2018-08-30T12:50:18-05:00

Banking License

Banking License2018-08-30T12:50:18-05:00

Articles of Incorporation

2018-08-30T12:48:28-05:00

Articles of Incorporation

Articles of Incorporation2018-08-30T12:48:28-05:00

Management Discussion and Analysis (SMV Reports)

2025-11-27T10:48:26-05:00

Quarterly reports 2025 - 3rd Quarter - Condensed Consolidated Interim Financial Information 2025 - 3rd Quarter - Management Discussion and Analysis Condensed 2025 - 2nd Quarter - Condensed Consolidated Interim Financial Information 2025 - 2nd Quarter - Management Discussion and Analysis Condensed 2025 - 1st Quarter - Condensed Consolidated Interim Financial Information 2025 - 1st Quarter

Management Discussion and Analysis (SMV Reports)2025-11-27T10:48:26-05:00

Financial Statements

2025-04-01T13:05:04-05:00

Consolidated Annual Banco General Year ended December 31, 2024 Year ended December 31, 2023 Year ended December 31, 2022 Year ended December 31, 2021 Year ended December 31, 2020 Year ended December 31, 2019 Year ended December 31, 2018

Financial Statements2025-04-01T13:05:04-05:00

Code of Ethics and Conduct

2024-03-28T10:58:12-05:00

Code of Ethics and Conduct

Code of Ethics and Conduct2024-03-28T10:58:12-05:00

Management

2026-03-20T10:42:49-05:00

Directory / Banco General Francisco Ernesto Sierra Fábrega Executive Vice President and CEO Nationality: Panamanian Date of birth: September 10, 1964 Commercial Address: Torre Banco General – Piso E2 P.O. Box 0816-00843, Panamá, República de Panamá Graduated with a Business Administration Degree from Georgetown University, Washington, D.C., United States, and received a Master’s

Management2026-03-20T10:42:49-05:00

Board of Directors Banco General

2026-03-12T17:19:08-05:00

Juan Raúl Humbert A. President Information   PERSONAL INFORMATION Name: Juan Raúl Humbert Arias Place of Birth: Panamá Date of Birth: June 29, 1963 Commercial Address: Banco General, S.A. Torre Banco General, E2 floor Ave. Aquilino de la Guardia Panama, Republic of Panama Postal Address: Apartado 0816-00843, Panamá, República de Panamá

Board of Directors Banco General2026-03-12T17:19:08-05:00