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*At a bank or other financial institution
Banking´s digital transformation has provided Access to financial systems to a lot of people. At Banco General we promote this inclusion through our products and digital services.
In 2023, more than 555,600 different savings accounts were opened. For a significant number of clients, this account corresponded to their first banking product.
Also in 2023, of the 146,454 consumer loans offered, 39,500 (27%) went to people who had never had a loan with a financial institution. Likewise, a digital loans product was launched for the first time through the app. To add to these efforts, an objective was defined to increase the penetration of credit products in our mass segments. With these initiatives, the Bank seeks to provide financing to individuals who have not traditionally been able to attain credit and thus achieve greater banking access.
Yappy, the bank’s platform that allows its clients to send or request money with just a cell phone number and make payments to businesses, continues to grow in the country, with more than 1.4 million members by 2023.
Financial Education
Financial Education
Banco General´s financial education program´s goal is to help people successfully manage their personal finances and to understand banking concepts. By contributing to the “Estrategia Nacional de Educación Financiera” (National Campaign for Financial Education), we offer our support to the community.
Components of our Financial Education Program
Components of our Financial Education Program
In-person workshops
Participation in the financial education program of the Asociación Bancaria de Panamá (Panama Banking Association) teaching students from various schools around the country, as well as offering workshops for employees of different businesses and NGOs seeking to further their knowledge on managing their personal finances. The workshops are provided by Banco General volunteers and touch on topics such as savings, credit, and budget management, among others.
Webinars
We offer webinars periodically for entrepreneurs related to business and financial management, as well as others related to the use of our products and digital services, complemented by tutorials.
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Content Digital Platform
A digital platform with information that is both educational and of interest to people of all ages.
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Podcast
A podcast named “Que no te lleve la corriente” in partnership with production company Longitud de Onda, which is composed of 5 24-35 minute episodes inspired by real-life events, with factual information about banking and the history of money.
Superintendencia de Bancos
Support for the Estrategia Nacional de Educación Financiera (National Campaign for Financial Education) and its financial education platform Tu Balboa con Sentido, whose content we promote through our social media.
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