Ethics, transparency in operations, and a social commitment with the sustainable development of our country are at the root of Banco General´s business decisions.

It´s a human issue that trascends throughout the organization, since we understand that we have a commitment to all our stakeholders: shareholders, employees, clients, vendors, our community, and regulatory entities.

Criteria for Responsible Banking

Criteria for Responsibly Banking

In 2001, Banco General was the first Panamanian company to sign the United Nations Global Compact. From that moment on, our operation has gone hand in hand with our business, addressing material issues and measuring our progress with the use of indicators.

Using as a base a materiality study done in 2013, the United Nation´s Sustainable Development Objectives, constant conversations with all our groups of interest and awareness of the challenges our country faces, we have been able to develop a focused and objective-driven operation of corporate responsibility.

Key action areas

Key action areas

Climate change and circular economy

Financial inclusion

Investment in education

In 2019, we signed the Principles for Responsible Banking, and through the use of their Impact Analysis tool, we are narrowing our focus in order to make the biggest difference and to bring more sustainability to our portfolio and business. We recognize that our impact is always changing, that our country is small, and that there are a small amount of businesses as big as ours, so for that reason we maintain a conversation with all our interest groups, while participating in many initiatives.

All our efforts are led by the Corporate Responsibility Committee, of which the Chairman of the Board of Directors and the Executive Vice president and General Manager of Banco General are members.

To know more, visit our Responsible Banking Report here.